1. Price:

The prices of the products on sale on www.viavolturno.com Website are indicated in Euro and represent the rates validly when the Buyer places the Order. www.viavolturno.com may change the products selling prices at any time and without notice. www.viavolturno.com will report to the Buyer the price modification before sending any Order. Products' prices do not include VAT and do not cover shipping costs except in the cases indicated within the costs and delivery times. The VAT will be shown at checkout, depending on the Buyer's nationality.

  1. Products and Offers:

Under Article 52 of the Italian Consumer Code (Legislative Decree. 206 of 6 September 2005), before sending the Order, the Buyer may read on the www.viavolturno.com Website all the information related to the Seller. That information also includes price, taxes, and shipping costs, the essential characteristics of the product (s) or services you wish to purchase. The Buyer may view other mandatory information according to the Italian Consumer Code. Alternatively, the Buyer can go to the nearest Potri store to obtain personalized advice and test the products on sale by www.viavolturno.com. For products not immediately available in the www.viavolturno.com warehouses, the offers published on the site will be valid subject to availability.

Even after sending the Order, if a total or partial product non-availability occurs, the Buyer will be immediately informed by e-mail of the full, or partial, Order removal. In case of total or partial Order cancellation:

  • The Buyer's Order removal will take place automatically, without any charge to the Buyer.
  • viavolturno.com Customer Service will contact the Buyer to inform them about the cancellation and propose to place a new Order, excluding the unavailable product. The Customer Service could also offer to make arrangements for a refund of the amount paid at the time of order confirmation.

In case of non-payment or partial payment of any amount due by the Buyer, www.viavolturno.com reserves the right to suspend or cancel an Order or delivery fulfillment. Regardless of its nature and progress. www.viavolturno.com reserves the right to apply this measure also in case of payment problems, or fraud (or attempted fraud) related to the use of www.viavolturno.com Website, including regarding Previous Orders.

In case of Order refusal, www.viavolturno.com will notify the Buyer within 30 working days from the Order placement, of the impossibility to accept the Order. Once the Buyer confirms the Order by clicking on "Conclude Purchase," they declare that they have knowingly accepted the Order content and conditions. In particular, they take the present General Conditions of Sale, prices, volumes, characteristics, quantities, and delivery times of the products offered for sale and ordered by them.


www.viavolturno.com recommends the Buyer to print all the e-mails received from www.viavolturno.com, or to keep them on electronic support. The Buyer knows that the Website will send such e-mails to the e-mail address entered by the Buyer at the time of registration. www.viavolturno.com will not be liable in case of entering an invalid e-mail address or failure to receive the Order Confirmation E-mail for reasons not directly related to www.viavolturno.com. In this case, the sale will be considered as final.


  1. Payment:

The Buyer warrants to www.viavolturno.com that they own the necessary permissions to use the payment method chosen for their Order at the time of sending it. Payment methods:

  • Credit Cards
  • Bank transfer
  • Pay in store

All orders can be pay in Euro, taxes, and mandatory contributions included. Any bank charges will be borne exclusively by the Buyer (also in case of a refund).

The ordered products' ownership will remain www.viavolturno.com's responsibility until the moment of the full Order payment. I.e., when the Buyer will have fully paid shipping costs, taxes, and other mandatory contributions (where applicable). All orders, before being processed, are subject to authenticity verification directly by the relevant credit card issuers to protect the Buyer. If, for any reason, it is not possible to charge the amount due, the sales process will be automatically canceled and terminated according to art. 1456 of the Italian Civil Code. The Buyer will be informed by electronic e-mail communication. The communications relating to the payment and the data communicated by the Buyer are carried out on special protected lines and with all the guarantees ensured by the use of security protocols provided by payment circuits.

  1. Responsibility:

The Buyer declares that they have full capacity to act and conclude a contract for the products or services purchased on the Website under these General Conditions of Sale. www.viavolturno.com shall under no circumstances be required to verify the ability of www.viavolturno.com Website visitors and Buyers to act. If a person who does not have the necessary capacity to act (for example, a minor) places an Order on www.viavolturno.com Website, without considering their parents or legal guardians' responsibility for such Order and payment, www.viavolturno.com may refuse to accept the Order.

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